RETURNS & REFUNDS

We all change our mind sometimes, which is why we provide a ‘no quibble’ money back guarantee. To return your item, simply complete the following steps:

Ensure the item is in its original packaging.

Pack the item securely and post to....

Coney Wood Candles,

37 Bar Lane,

Ripponden,

Sowerby Bridge,

Halifax.

West Yorkshire.

HX64EX.

We’re always happy to provide a full refund for, unopened items within 14 days of delivery.

Once we receive the item, you will receive a confirmation email and should receive your refund within four weeks.

In many cases you will receive a refund more quickly, dependent on the speed of processing by your bank.

If the return is a result of our error (you received an incorrect or defective item), we'll also pay the return shipping costs. Should this be the case, please email us via rachelcwcandles@hotmail.com with the full details of the issue.

© 2020 Coney Wood Candles LTD