RETURNS & REFUNDS
We all change our mind sometimes, which is why we provide a ‘no quibble’ money back guarantee. To return your item, simply complete the following steps:
Ensure the item is in its original packaging.
Pack the item securely and post to....
Coney Wood Candles,
37 Bar Lane,
We’re always happy to provide a full refund for, unopened items within 14 days of delivery.
Once we receive the item, you will receive a confirmation email and should receive your refund within four weeks.
In many cases you will receive a refund more quickly, dependent on the speed of processing by your bank.
If the return is a result of our error (you received an incorrect or defective item), we'll also pay the return shipping costs. Should this be the case, please email us via firstname.lastname@example.org with the full details of the issue.